We pack, deliver and ship; we happy to take care of every detail for you.
Whether your gift basket needs to go around the corner in downtown Vancouver BC, out to Delta, up to Whistler Village or across the country to Calgary AB, Toronto ON or even to a destination across the United States, rest assured we will take care of all the details!
All gift baskets are professionally packed and shipped by post, courier or hand-delivered by one of our in-house drivers.
Most orders are processed within 24 hours (when placed before 3pm PST Mon-Fri), however more time is required during the holiday season and for custom creations. Orders placed on the weekend are not reviewed and prepared until Monday.
Multiple shipments going to the same location will receive a reduced bulk rate on shipping/delivery where applicable.
If you have any questions regarding our shipping procedures or policy, please call the office at 604.274.2758.
Local deliveries are usually within 24 hours of the received order Monday to Friday before 3pm. Our in-house drivers do most of our local gift basket deliveries, however we also use a few reputable courier services.
For all orders placed outside of business hours, they will be shipped the following business day giving us time to prepare, design & courier the gift basket to your recipient. Should you place your order on the weekend or late in evening after hours and it NEEDS to be received on the following business day i.e. Monday, please email or call us to arrange SAME DAY delivery at a small extra charge.
Gift Basket Shipping (International and Domestic)
Next Day: Next business day – quickest turnover yet most costly (this option is the next business day after gift is prepared usually 12-24 hours from order receipt and will only be shipped this way with the client’s verbal or written permission).
Express: 3-4 business days – most moderately priced.
Standard: 7-10 business days – most economically priced.
Shipping to the United States
We are an approved member of the U.S Food and Drug Administration. If you would like to send a basket to the United States, rest assured your gift will arrive without any delay.
Shipping options are designed to ensure that your product arrives at the peak of freshness without losing the integrity of the design. Shipping options internationally are determined by delivery area. Therefore, total shipping charges are estimated until the package is picked up by USPS, UPS or Fed/Ex.
Please contact the office at 604.274.2758 for detailed information regarding actual shipping charges and methods of your specific gift.
Please note that all perishable items i.e. fruit baskets are only delivered LOCALLY to ensure your product arrives in superb condition.
Gift Turnover and Shipping Times
Local Deliveries are usually delivered within 24 hours of the received order Monday to Friday. Our in-house drivers do most of our local deliveries, however we also use a few reputable courier services, as mentioned. Delays may occur due to weather, item availability, custom ordering or other unexpected circumstances. In some cases, items ordered together are not necessarily shipped in the same box. However if you have an gift emergency (Oh NO it’s my mom’s birthday TODAY!!), please call the office directly to discuss your specific request and immediate needs. Locally, we can be reached at 604.274.2758.
For weekend deliveries – you need to chat personally with a customer service representative to arrange a weekend delivery at a nominal additional cost, please call the office directly with your order number at 604.274.2758 Otherwise, the gift basket will simply go the following Monday or Tuesday.
Optional Future Shipment Date Specifying:
If you would like delivery on a specific date in the future i.e. birthdays, anniversaries, etc… but place your gift selections now, you can easily do this in our checkout process.
We have chosen items that represent outstanding quality and are sure that you and the recipient will be delighted with your purchase. If for any reason you or those who received your gifts are not wholly satisfied with them, please contact us by calling 604.274.2758 so we can work together to satisfy all involved.
Shipping charges are calculated per ship-to-address and are based on the total size & weight of your gift basket. All gifts in your order will incur shipping charges and you will be notified of that on checkout for our local area or by email following the receipt of your placed order once calculated for out of town addresses.
Local Delivery Charges Examples:
Downtown Vancouver, Kitsilano- $14.95
East Vancouver & most of Burnaby – $14.95-17.95
New Westminster – $17.95
Richmond – $11.95
Delta – $17.95
South Surrey & White Rock – $21.95
Surrey – $19.95
North Vancouver $19.95
West Vancouver $21.95
Other popular gift basket delivery destinations
Whistler Village Gift Deliveries $34.95
As of April 2013, GST (5%) and PST (7%) were reinstated in BC. GST is charged on ALL gift baskets and parcels with PST + GST charged on all non-edible gift baskets i.e. bath/spa and pampering gifts, new baby gifts, and other. All gift baskets and parcels including liquor/alcohol is charged GST + LST (Liquor Sales Tax which is 10%)
Gifts with Alcohol
The BC Liquor Control Act outlines that delivery services such as Personalized Creations dba VancouverGiftBaskets.com are able to ship Alcohol and Spirits i.e. Beer, Wine and Liqueur included in a gift presentation within the province of British Columbia to recipients over the age of 19. All alcohol is purchased once the order is received at a licensed Liquor Store and therefore not stored on premises.
Should you have any additional questions or specific inquiries about your order our shipping procedures, please call the office locally at 604.274.2758, or email us at firstname.lastname@example.org